Forlanini, Rome: Realtime arrives the ’app that informs on patient status

There are 55.000 average accesses a year to the emergency department of the San Camillo-Forlanini Hospital, a reference point in the northwest quadrant of Rome, which is why “having to communicate patient information to each relative can’be very difficult” explains Emanuele Guglielmelli, head of the hospital&#8217s emergency department.

Thus starts ’ the innovative project ‘RealTime Information’

Thus begins the innovative project ‘RealTime Information’ which, through the assignment of an identification code to the patient, at the moment of admission, will provide’“real-time information on the stage of the patient&#8217s care process”, illustrates the general director of San Camillo-Forlanini, Fabrizio d’Alba who adds: “The goal is’to lower the level of anxiety that waiting generates, especially in emergency rooms, where there’s a clear cut between patients and family”.

Anxiety that causes “great problems as much to the users- continues the Dg- as in reference to all the situations of bad living that sometimes degenerate into aggression of those who live the emergency room as professionals”. RealTime is’a service that meets the needs of citizens and is part of the extensive reorganization process that is involving all the departments of the San Camillo-Forlanini Emergency Room.

A project in collaboration with Pfizer Foundation and Lazio Region

A project in collaboration with Pfizer Foundation and Lazio Region that represents “two of the cornerstones” on which to engage in healthcare’. “On the one hand, humanization and correct information- comments with the agency Dire, the Lazio Region&#8217s Health Councillor Alessio D’Amato- On the other, the appropriate use of the emergency area, in fact, in all Lazio facilities are about 5.000 users received each day, 2/3 of whom are not life-threatening”. The app, for this, will give’the ability’to take a real-time snapshot of the status of emergency rooms: how many red, yellow or white codes, so’as to lighten the workload in the respective emergency areas” adds Guglielmelli.

The Latium Region, then, already makes available to citizens a web page where it&#8217s possible to check in real time the turnout in emergency room facilities in the territory. This way it’s possible to choose the least crowded facility from the computer or cell phone. In the name of “citizen satisfaction”, the theme raised by this project is’ “reducing the distance between patient and relative.

Through anonymized codes, “RealTime will be able to let those waiting outside the emergency room know the status“of taking care of the&#8217urgency, eventual hospitalization, or the’process in the next stages”, points out d’Alba. All this, the head of Ps echoes him, “with complete respect for privacy, in fact no clinical information and about the patient&#8217s health condition will be communicated”.

A good example of “collaboration between public and private

A good example of “public-private collaboration, which supports ’digital innovation in healthcare’” as a driver for improvement “for the doctor-patient and doctor-family relationship, a relationship that we know is not easy- comments Barbara Capaccetti, president of the Pfizer Foundation- Projects such as these are fully within the Foundation&#8221s mission;. The Region&#8217s goal is to “make RealTime portable, which is why we are arranging a meeting with the Privacy Guarantor to overcome the last obstacles in place today”, adds D’Amato, councillor for Health’ so’we can export RealTime to other health facilities in Lazio.

The news’from the St. Camillus-Forlanini hospital emergency room, however’doesn&#8217t end there. Another significant step “in the ’optimization of our emergency room- recalls d’Alba- will be the’inauguration, with the new year, of nearly 1.000 square meters” which will allow “the division of care pathways between emergency ones, and those where it’s already been defined the patient”s hospitalization or prolonged care,” concluded Guglielmelli.